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I am writing to say thank you so much for the smooth moving process. From beginning to end you could not have done better. I'd like to put in a complimentary word for the three guys who you sent to load and unload. Service without servility is always the perfect combination. They were all extremely convivial whilst getting on at the same time, meticulously careful with the items being transported and cheery without being "goonish".
Your original quote was handled most efficiently by Jasmine from initlal enquiry through to date setting, payment etc and the quote itself was highly competitive. Your own communication skills were faultless and I felt like I knew exactly what was going on at any one time.
I, quite frankly, cannot fault the service provided, you could not have done better and I am very happy with the price too.
Well done to all the team!
Best wishes for all your future projects.
Di Miller ,
We just wanted to say thank you for such a brilliant and seamless service. You will remember that your quotation came in at about 50% cheaper than the two bigger companies and obviously we were worried that would reflect in the service.
From your response time, to the lovely people we chatted to in Maidstone with our mutiple questions, letting us add to our load at no extra charge, to yesterday's experience when Nino and his mate arrived, everything has been quite brilliant.
They called us an hour before arrival and were both so cheery and obliging despite their obvious long drive and need to get to the next pick up. We had two different locations for our furniture plus we changed our minds a couple of times and literally nothing was too much trouble - Nino's manipulation of that giant blue monster around the tiny farm lanes was quite breathtaking!
Great job! Please thank your team.
Heather and David, Millepetit, Trebes.
Dear Mark and Stephanie,
I would like to let you know what an excellent job Rob and Jake did this afternoon. It was not an easy place to which to get their lorry and they had to carry things down to the front gate. But nothing phased them and they remained cheerful and ,professional. I will unhesitatingly recommend your firm to anyone needing transport to or from the UK.
With many thanks for your help.